Get in Touch
Have a question or need a quote? Our team is ready to help with responsive support and tailored logistics solutions.
Phone
WhatsApp & Calls:
+44 7383 823786General Enquiries:
info@rilogistics.coSupport:
support@rilogistics.coAddress
439 Moseley Road Birmingham B12 9BX England
Send Us a Message
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Business Hours
Monday - Friday9:00 AM - 5:00 PM
Saturday10:00 AM - 4:00 PM
SundayClosed
24/7 Support LineAvailable
Map Location
439 Moseley Road, Birmingham
Frequently Asked Questions
Quick answers to the most common questions our customers ask.
How do I track my parcel?
You can track your parcel using the tracking number provided in your confirmation email. Enter it on our tracking page or contact our customer service team for assistance.
What are your delivery options?
We offer same-day, next-day, and economy delivery options across the UK. International shipping is available with transit times depending on the destination.
Do you offer business accounts?
Yes. We provide tailored business solutions with dedicated account management, volume discounts, and flexible payment terms. Get in touch with our sales team to learn more.
What if my parcel is damaged or lost?
We take responsibility for parcels in our care. If your parcel is damaged or lost, contact our customer service team immediately. Comprehensive insurance options are available for high-value items.
Can I change my delivery address?
You can update your delivery address before the parcel is out for delivery. Reach out to our customer service team or use the tracking portal to request a change.